What can we help you with?

Mr. India (Mauritius) is an online shopping and shipping platform that allows Mauritians to buy apparel and clothing from India and have them delivered directly to Mauritius.

Mr. India helps customers in Mauritius shop from Indian online stores and get their products delivered directly to Mauritius. We provide payment assistance, order verification and affordable shipping options.

We are an e-commerce site. You can shop directly from our platform or use our shipping service to import items from Indian websites.

No, we operate entirely online. However, we have a local support team to assist you.

• WhatsApp: (+230 59402177, +230 59403011, +230 59402105, +230 59402902)
• Email: info@mrindia.mu
• Phone: (+230 59402177) (Monday to Friday, 9 AM - 4 PM)

Yes, you can visit our office for assistance. Please contact us through our support channels to arrange a visit or for more details.

Yes, we only work with verified sellers and ensure safe payment processing. Your personal information is protected under our privacy policy.

Please wait a few minutes and check your spam folder. If you have not received it, try resending OTP or contacting our support team for assistance.

Mr. India is a separate platform from Myntra or Ajio. To sign up on Myntra or Ajio, you will need to use an Indian mobile number. These platforms require OTP (one-time password) verification via an Indian number for account creation and login. If you do not have one, you will not be able to complete the registration process.

Please clear your browser cache or try using a different device. If the issue continues, contact us with a screenshot, and we will help you right away.

• Click on Start Shopping, copy your order link from any major Indian websites and paste on Mr. India platform and fill in the quantity.
• Proceed to check out and enter your shipping details.
• Select a payment and shipping method, then confirm your order.
• We manage the rest!

Yes, you can order from any other reliable Indian websites.

You will receive a confirmation email and a WhatsApp message with order details

Yes, you can modify your order before it gets shipped to Mauritius. But, If you cancel your order,service fee will not be refunded.

No, you can order any amount.

Yes! We can consolidate multiple purchases into one shipment to save on shipping costs.

You will need to claim your purchase invoice directly from the vendor's website. We will only provide the shipping and service invoices.

Currently, we are unable to ship cosmetics due to certain regulations. However, we hope to provide cosmetic shipments soon.

Currently, Mr. India is limited to apparels only; however, if you're looking to order medicines, please feel free to send an email to info@kartxport.com, and our team will assist you further.

Currently, Mr. India is limited to apparels only; however, if you're looking to order car parts, please feel free to send an email to info@kartxport.com, and our team will assist you further

No, we do not track or do follow up on out-of-stock items for customers.

Not yet, but we are working on it! You can shop directly on our website.

We recommend checking reviews before making a purchase.

You can check the availability of specific colors and sizes on the seller's website before placing your order. If they are available, we can help you purchase them.

It can be modified based on the chosen shipping method. Contact us ASAP.

Absolutely! You can shop from your favorite Indian stores. Once you place the order, copy and paste the link and details of the products on Mr. India website.

To confirm the availability of all sizes, we recommend checking directly on the vendor's website such as Amazon India, Myntra, Ajio, or Flipkart. Size availability can vary by seller and stock levels, so it is best to check the product page on these platforms for the most accurate information.

Currently, Mr. India is limited to apparels only; however, if you are looking to order motorcycle parts, please feel free to send an email to info@kartxport.com, and our team will assist you further.

Yes! We can place orders during major sales, just send us the product links early to avoid stock issues.

We accept:

• Bank transfer (MCB, SBI)
• Blink Scan to pay.
• PayPal
• Wallet

Yes. You can pay in MUR, and we will purchase the product from India.

No. If the bank transfer is from MCB to MCB; no additional fees are recorded. However, we recommend speaking to your bank for confirmation on any specific payment.

There are no hidden fees.

Yes, you will receive a digital receipt via email or WhatsApp message.

Try again or contact your bank. If the issue persists, contact us for assistance.

A verification fee of Rs 100 is applicable per item if opted for verification.

Please share a screenshot of your payment transaction, and we will verify and confirm your order right away.

We do not support Cash on Delivery for deliveries in Mauritius. All payments must be made using banking apps. We will deliver the order to your address in Mauritius once the payment for customs and duty charges is confirmed.

Your wallet balance is digital money that you can use to pay for your orders directly on our platform. Simply select the wallet balance as your payment method at checkout to apply it.

Our shipping varies from 7 to 21 days, depending on shipping methods and customs clearance.

Shipping costs vary based on the shipping method you choose, and the quantity of items ordered.

You will receive a tracking number once your order is shipped.

We will notify you of any delays due to customs or shipping issues.

Yes! You can collect it from our Port Louis pickup point.

Currently, our services are limited to Mauritius only.

Yes, we will contact you to arrange a suitable time for home delivery.

The courier will attempt delivery again or contact you for a pickup arrangement.

Yes, direct shipping is available for an extra charge.

Customers should claim with Aramex if a package gets lost during transit.

Yes, you can combine multiple orders into one shipment.

Yes, but separate shipping fees may apply.

Yes, but delivery may take longer for certain locations.

Yes, just enter your work address at checkout.

Customers are required to collect their orders within one week from the date of arrival. A daily storage fee of Rs 100 will apply to any orders not collected within this time limit.

Pickup is available from Monday to Friday, between 10:00 AM and 3:00 PM

Customs duty and VAT are not included in the initial price. Once your order arrives in Mauritius, you will be informed of the total amount due for customs and VAT.

Please note that you will be responsible for customs charges.

Currently, we allow only apparels, but electronics, cosmetics and liquid products are not allowed for import.

We handle customs clearance for you. If issues arise, we will contact you.

Yes, you can, but only in limited quantities. You may be subject to customs, and we do not take responsibility if the package is held during customs clearance.

If your item is restricted, customs may return or confiscate it in accordance with the laws of Mauritius.

We will need your ID, BRN, or any other relevant documents. We will contact you for further details.

Yes, VAT applies to all imports, including gifts.

Yes. We cannot ship cosmetics, perishables, flammable items, alcohol, or restricted medicines due to international shipping regulations and customs laws.

No, we do not accept returns as shipping back to India would be expensive. Please check the size charts carefully before ordering.

We encourage you to opt for product verification to avoid receiving wrong / damaged product.

Once the product arrives at the Indian warehouse for verification, you must report any issues within 12 hours to be eligible for a refund. The refund process typically takes up to 15 days, depending on the vendor.

Yes, we offer exchange only when the product is in the Indian warehouse. Once it leaves the Indian warehouse, no exchanges can be done.

No, we do not accept returns once the item has reached Mauritius.

No, we do not accept returns, so you will not need to return items to India.

If you are using the self-service option, you will need to negotiate directly with the seller. We do not handle refund negotiations.

Once the item is received in Mauritius, no refunds will be issued. For damaged or incorrect items, please contact Aramex.

Yes, if the item is unavailable, we will refund the full product price, and shipping fee to your wallet which you can use for future purchase.

Yes! We have regular promotions. Follow us on social media for updates.

No, we do not have a loyalty program.

Follow us on social media or subscribe to our newsletter for exclusive offers.

Yes, just enter their details at checkout.

For bulk orders, please email us at info@kartxport.com, and our team will assist you further.

If you receive the wrong item, you will need to contact the seller directly to resolve the issue for self-service.

Yes, once shipped, you will receive a tracking link for real-time updates.

No, we do not provide follow ups for new collections.

Yes! You can track and get order updates via WhatsApp.

Gift wrapping services are unavailable at the moment, but we are considering adding this feature.

Yes, you can leave reviews on our website or fill out a feedback form.

Yes! We collaborate with influencers.Send an email to partner@mrindia.mu if you are interested.

For now, we focus only on Mauritius, but we may expand later.

We are currently working on the system and will update you shortly. If you're interested, you can register at vendor@mrindia.mu.

No, we require full payment before processing an order.

We are currently working on the system and will update you shortly. If you are interested, you can register at vendor@mrindia.mu.

We encourage you to check the vendor reviews before proceeding.

Yes.Enter the recipient address at checkout.

Our direct shipping is already express, ensuring fast delivery.

No, we do not guarantee the shipping of fragile items. If the item is damaged, please refer to the vendor website.

Live chat is not yet available on our website. However, you can reach out to us via WhatsApp for any assistance in +230 59403011, +230 59402105, +230 59402177, +230 59402902.

You can place bulk orders by sharing the complete details of the products you wish to purchase. Please send all the information via email to info@kartxport.com for assistance and processing.

We currently support English, French, Creole and Hindi.