Privacy Rights

Introduction

We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how Mr. India collect, use, share, protect, or otherwise process your personal data through the Mr. India website. While you may be able to browse certain sections of the platform without registering with us, please note that our services are only available within Mauritius. Your personal data will primarily be stored and processed in Mauritius. By visiting this platform, providing your information, or availing of any product/service offered on the platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and the applicable service/product terms and conditions. If you do not agree, please do not use or access our platform.

Collection of Information

We collect your personal data when you use our platform, services, or otherwise interact with us during the course of our relationship. The information we collect may include:

Name, date of birth, address, telephone/mobile number, email ID, and other identity details.
Payment information, including bank account, credit/debit card details, or other payment instrument information.
Shopping behavior, preferences, browsing history, and device location.
Order history and customer support interactions.
Any personal data provided when participating in loyalty programs, surveys, or feedback submissions.

Our primary goal in collecting this information is to provide you with a safe, efficient, and customized experience.

Use of Information

We use your personal data to provide services, process orders, enhance customer experience, resolve disputes, troubleshoot problems, detect and protect against fraudulent activity, conduct market research, and inform you about offers, products, and services. We may also use your information to:

Process transactions and send notifications related to your orders.
Conduct marketing and promotional activities (with an option to opt-out).
Improve our platform and tailor it to your preferences.
Fulfill legal or regulatory requirements.

Cookies

We use cookies to analyze web traffic, enhance user experience, and improve our services. Cookies do not contain personal data but help us understand user behavior and preferences. You can disable cookies through your browser settings, though this may affect your experience on our platform.

Sharing of Information

We may share your personal data with:

Our corporate affiliates and partners to facilitate services and transactions.
Third-party service providers such as payment processors, logistics partners, and marketing agencies.
Legal and regulatory authorities if required by law or to protect our rights and users..

We do not sell or rent your personal data to third parties.

Security Measures

We adopt reasonable security measures to protect your personal data against unauthorized access, disclosure, loss, or misuse. While we strive to ensure security, data transmission over the internet is not entirely secure, and users should take precautions to protect their login credentials.

Your Rights

You have the right to:

Access, modify, or delete your personal data.
Withdraw consent for data processing (subject to legal obligations).
Opt-out of marketing communications.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required under applicable law. Certain data may be retained in anonymized form for analytical and research purposes.

Children’s Privacy

Our platform is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. Any updates will be posted on our platform, and we encourage you to review the policy periodically.

Contact Information

Red Socks Ltd
Deramann Tower, Sir William Newton St, Port Louis, MU
Email: info@mrindia.mu
Phone: 2149259
Time: Monday - Friday (9:00 AM - 5:00 PM)